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Archive of Great Responses
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Table of Contents
Shirley Fulton co-author
Sample
Chapter Rave Reviews
Beat The Press
What
You Must
Know To Survive
This book is about the game of news. And it very definitely
is a game, with winners and losers, fickle spectators, bloodthirsty
competitors, questionable tactics and potentially severe consequences for
those who don't understand how the game is played.
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Beat the Press will help you survive the glare of unflattering
media attention.
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It will prepare you for those instances when you find
yourself facing difficult, painful or embarrassing
questions. Or for when you are blind-sided by hostile, biased, relentless,
or dangerously ignorant reporters. In a controversy or crisis, you will
doubtlessly encounter each of these.
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 | Sometimes
you may be lucky and face only softball questions from reporters on simple
and harmless subjects. "How did you feel when the tornado ripped the
roof off your house?" kind of questions. But in a society where the
media is increasingly negative and sensational, where networks and
tabloids frequently trample over the same stories, thousands of people are
catapulted daily into instant notoriety of the negative kind. |
"There
was a time, perhaps, when being a good reporter meant being
street-smart, asking tough questions, siding with the underdog, and even
making a few enemies to get to the bottom of a story. But the cynicism
of today's news seems to be rooted not in a vaunted muckraking spirit so
much as a professional angst among reporters. Honest skepticism has been
supplanted by a chronic cynicism that all but guarantees a negative
slant on news." Scott London, Santa Barbara News-Press, April 22, 1995
It's
Not A Fair Game, But You Have To Play
Dealing with a news reporter has frequently been compared
to playing a game–a risky game with potentially crushing consequences
for those who refuse to play, or fail to play it well. The trouble is,
most targets are never taught the rules, nor given any coaching on how to
play.
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Out of the thousands of people forced onto the field every day, many
will suffer trampled careers, lost business, slaughtered reputations, and
failed goals. And not because they necessarily deserve that kind of
treatment, but they simply didn't understand how this game is played.
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 | That's like being handed the ball on a football field, knowing
absolutely nada about the sport, and told to "score." You look
downfield and see several thousand pounds of life-threatening mass running
at you, and you have no idea what to do. So you naturally turn and run the
other way. Guess who scores?
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 | How do you win on an unfair playing field when the other team controls
most of the shots? Sounds impossible, doesn't it? But it’s not. The
trick is to keep control of the ball for as long as you can, as often as
you can. The most important thing to remember is that no matter what
tactics or tricks reporters use, you are in control of what you say, not
them.
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Your Chances of Being Forced Into The Game
Every day tens of thousands of people are interviewed by
the U.S. news media, most of whom never imagined they would ever make the
news. So if you are a human being, or a reasonably alert shrub, chances
are you someday will have your 15 minutes of fame, and some news hound
will be there to sniff it out. But the odds are against your coming across
well on the uneven news turf unless you master the lessons in this book.
 | Why? Because news is largely about conflict.
Few of us communicate well
during conflict and even fewer are experienced at publicly dealing with
the chief components of many news stories: accusations, lies and
distortions. (Heck, most of us don't handle these things well in
private!).
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 | Our natural adrenaline reactions defend, lash back, stonewall
or blame others, are not behaviors that will make us look good either on
the evening news or in the daily paper. It certainly doesn't help that
pack journalism encourages reporters to focus their stories on issues of
blame, guilt or fighting.
Also, most people feel powerless when dealing with reporters. If you are
distracted by fear, you won’t have much chance of coming across as a
reasoned, intelligent, caring person. And how many of us are accustomed to
boiling down complicated issues, even deeply personal ones, in 15 seconds
or less? Not many. Yet, it can be done with preparation and practice.
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Great
Risks and Great Paybacks
Saying
something careless to a reporter is terribly risky. A single negative
story can take a tremendous toll on your personal and professional life.
At best, you may come across as simply inept; at worse, you may seem
uncaring, irresponsible, derelict, or guilty.
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These images can threaten things that are very important to you, your
reputation, your organization's reputation, and everything that happens as
a result: customer confidence wanes, stock prices plunge, sales plummet,
lawyers start wringing their hands, etc.
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 | But just about every day's newspaper and every night's broadcast carry
examples of missed or botched opportunities. People regularly say risky,
ludicrous, mediocre and just plain dumb things to reporters. Like the
mayor of a major US city who was quoted in the paper as saying,
"People blame me because these water mains break, but I ask you, if
the water mains break, would it be my responsibility to fix them then?
Would it?"
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 | That’s certainly
a statement to remember around election time. However,
if you can learn to hold your own in a media interview, you can greatly
increase the odds of getting a balanced news story. Then the interview
becomes a tremendous opportunity to sway people to your position.
Corporations spend hundreds of thousands of dollars to get the kind of
attention one positive news story provides.
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 | Refusing to be part of a news story has the opposite effect. You lose a
precious opportunity to sway, convince, or move people to action. And you
give your adversary, or the reporter, the power to define the issue in his
or her own terms. That's like taping a sign on your back that reads,
"kick me" and running through a playground with the expectation
nothing bad will happen to you.
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 | In other words,
a media interview is not an opportunity to be missed,
under most circumstances. As this book will show you, you can come across
as rational, confident and authoritative, even under the direst
circumstances. It's not complicated, and it shouldn't overwhelm you.
What's key is that you practice these techniques, and be patient with
yourself. It's a different way of communicating for most of us.
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 | Most people feel powerless when dealing with reporters. If you are
distracted by fear, you won’t have much chance of coming across as a
reasoned, intelligent, caring person. And how many of us are accustomed to
boiling down complicated issues, even deeply personal ones, in 15 seconds
or less? Not many. Yet, it can be done with preparation and practice.
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You
Need To Do A Little Work, But Not Too Much
When you examine the model responses in this book, you will
find they are similar in many respects. They don’t dwell on negatives.
They often bridge to positive future efforts and skirt confrontation or
conflict. Learning these three points alone will give you an advantage
over most interview subjects.
 | But that’s frankly not enough knowledge if you really want to
bolster your interviewing skills. You need a basic knowledge of the
media,
particularly the personality traits and professional nuances that
influence how they cover stories. You also need an understanding of the
tactics they use to coax information from a reluctant source. Most
important, you need to grasp some essential techniques for steering the
direction of questions.
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 | Being absolute about almost anything in life is foolhardy, and these
comments aren't meant to apply to all reporters, all circumstances or all
news mediums. But they are generally relevant to most media, in most
situations.
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 | This book is not meant to draw conclusions about the state of
journalism, nor examine its influence on society or offer suggestions for
improvement (though a little judgment is unavoidable). There are plenty of
excellent books on these subjects. This book explains how things are, and
offers ways you can protect yourself while getting your key information
across to the audiences you need to reach.
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Thoughts In
Your Head, Not Words In Your Mouth.
This book isn't intended to help you deceive the media–
that's a game you'll lose for sure. It is meant to help you frame your
viewpoints in a highly effective, intelligent, sincere, truthful and
confident manner, and not be led down a path to say something you didn't
intend to reveal.
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 | This book is meant to help level the highly uneven playing field by
giving you the right equipment and training to score your own goals and
win more often. Remember, their goal is to get a great story. Your goal is
to make sure it's not at the expense of you or the things you care about.
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